Merchavim and British Friends of Merchavim (BFM) are committed to protecting your privacy. We ensure that all your personal information is held securely and safely.
In accordance with the implementation of the General Data Protection Regulation (GDPR) on 25th May 2018, Merchavim and BFM have updated the way it processes personal details. If you have any questions about how your data is handled, please email firstname.lastname@example.org or telephone us on +44 (0) 0208 455 8874
Our legal basis for collecting data
Organisations are permitted to process data if they have a legal basis for doing so. Merchavim and BFM processes data on the basis that:
- Express and informed consent has been given by the person whose data is being processed; and/or
- Merchavim and BFM have a legitimate interest in processing the data; and/or
- It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or
- Merchavim and BFM have a legal obligation to process data.
Where Merchavim and BFM are relying solely on consent as the basis for processing data, we are required to obtain your explicit consent and you can modify or withdraw this consent at any time by notifying us in writing, although this may affect the extent to which we are able to provide services to or interact with you in future.
How we collect data
We collect data in two ways.
1) Directly from people at events, over the phone, or by email.
2) Through our website.
What data we collect from our website.
We collect data from our website for a number of reasons, primarily to provide you with the most useful and relevant information and services. We do this through collecting and analysing anonymous, or aggregate, data, and personal data volunteered by you online.
In some areas of our website, for example forms, orders and emails, we collect personal data such as your name, address, telephone number, email and credit card information. We use this information only for the reason you have supplied it or any other reason for which you have given us permission to do so. You may choose not to provide such personally identifiable information, but this may limit our ability to provide you with a specific service or particular content, or to collect your donation.
Where relevant, information is provided to explain why the data is being collected and how it will be used. In some cases we may ask you to ‘opt-in’ to receive future communications including email, or text marketing. In other cases, when we ask you for information about yourself you may, by ticking the appropriate box, tell us that you do not want future communications from us.
Should it be necessary to collect sensitive personal data, you will be asked for your consent for us to process this data. We will also explain why we are asking for it.
In addition to information given explicitly by you, we also collect information about your visit to our website (for example, the date and time of your visit and the pages that you view). This information is not connected to you personally, and is in aggregate form. This kind of data helps us to understand how our visitors use our site so that future website development can better meet your needs.
How we use your data
We use the data we collect to process donations, ticket purchases, and other transactions. We also collect data in order to fulfill certain legal requirements (e.g. financial audits).
The data we gather also helps us to send you the right thing at the right time -– whether a receipt for a donation, an event ticket, or an update from us that may be of importance to you. With your consent, we will also use your email address to contact you with an e-newsletter that contains information about our latest news, upcoming events, and ongoing fundraising campaigns.
Our policy is to email you only if you have said that you want electronic communication from us. This is in accordance with the Privacy and Electronic Communication Regulations (PECR). All our emails will offer you the chance to decline future emails.
Security, retention and deletion of data
We take reasonable steps to ensure that any information we hold about you is protected, and have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we process. Persons processing data on behalf of Merchavim and BFM do so in accordance with this policy.
All our online financial transactions are processed through secure sites and services -– such as Virgin Giving -– which uses Secure Socket Layer (SSL) software, which encrypts information given over the internet. The software scrambles data transmitted between your computer and their server, where it is unscrambled securely. In cases where debit/credit card payments are made over the phone (or any circumstance in which you have provided us with payment details by hand) we shred the card details as soon as the payment has gone through and a receipt has been sent to you. In cases in which debit/credit card payments are made over the phone (or any circumstance in which you have provided us with payment details by hand) we shred the card details as soon as the payment has gone through and a receipt has been sent to you.
You, as the data subject, may request deletion of your data at any time in writing, subject to any overriding legal requirement for its retention, such as the need to retain 7 years of donation and Gift Aid records for financial audits.
It is your right to request and receive details of the information we hold about you. For a copy of your personal information held by us, write to the address below and we will respond within 10 working days of receiving your letter. Make proof of identity, such as a copy of your passport or driver’s license, to ensure that there’s no mix-up between your identity and someone else’s.
British Friends of Merchavim
75 Willifield Way
London NW11 6YL
For more information about data protection and your rights, please see the Information Commissioner’s information commissioner’s website at https://ico.org.uk/for-the-public.
Respecting your privacy
Merchavim and BFM do not sell, rent or pass on any information about you to other organisations. However, we may need to pass on information when required by law or by a regulatory body (for example, for a Gift Aid audit by the Inland HM Revenue & Customs or if asked for details by a law enforcement agency).
We may provide third parties with overall information about visitors and users to our site, but this information, as explained above, is both aggregate and anonymous. Your privacy is protected. Occasionally, we employ agents to carry out tasks on our behalf, such as fulfilling orders or processing donations. These agents are bound by our confidentiality policy to protect your privacy just as we would ourselves.
We want to make sure the information we hold about you is correct. If you spot any errors, if your contact details change, or if you do not wish to receive information about Merchavim and BFM please let us know. You can contact us by email at email@example.com or telephone on +44 (0) 208 455 8874.
For more information please contact
Development Director: Susan Coller
British Friends of Merchavim
The Institute for the Advancement of Shared Citizenship in Israel
Tel: 020 8455 8874 Mobile: 07956 502 408
email: firstname.lastname@example.org www.machon-merchavim.org.il
Registered Charity no: 1142809